Warranty & Claims

Welcome to ELITA. These terms and conditions govern your use of our website and the purchase of pre-owned luxurious watches through our platform. By accessing or using our website and making a purchase, you agree to be bound by these terms and conditions. Please read them carefully before proceeding.

1. Website Use

1.1. The content on our website is provided for general informational purposes only. We strive to ensure the accuracy and timeliness of the information, but we do not warrant the completeness, reliability, or suitability of the content. Any reliance on the information provided is at your own risk.

1.2. We reserve the right to modify, update, or discontinue our website or any part thereof without prior notice. We shall not be liable for any loss or damage resulting from such modifications, updates, or discontinuation.

1.3. Unauthorized use of our website may give rise to a claim for damages and/or be a criminal offense.

2. Product Listings and Purchases

2.1. The products listed on our website are pre-owned luxurious watches. We make every effort to accurately describe the condition, specifications, and authenticity of each watch. However, we cannot guarantee the accuracy or completeness of the information provided. It is your responsibility to review the product details and make an informed purchase decision.

2.2. The prices displayed on our website are in United States Dollars (USD) currency and are subject to change without notice. Any applicable taxes, customs duties, or shipping fees will be communicated to you before completing the purchase.

2.3. Placing an order constitutes an offer to purchase the selected product(s). We reserve the right to accept or reject your offer in our sole discretion. In the event that we are unable to fulfill your order, we will notify you and provide a refund for any payment made.

2.4. By completing a purchase, you warrant that you are at least 18 years old and legally capable of entering into a binding contract.

3. Payment and Security

3.1. We offer secure payment options through trusted third-party payment processors. Your payment information is encrypted and securely transmitted, but we do not store your payment details on our servers.

3.2. You are responsible for providing accurate and up-to-date billing and shipping information. We shall not be liable for any delays or failures in delivery due to incorrect information provided.

4. Shipping and Delivery

4.1. We will make reasonable efforts to process and ship your order within the stated timeframe. However, we shall not be liable for any delays or damages arising from shipping carriers or unforeseen circumstances beyond our control.

4.2. The risk of loss or damage to the purchased product(s) passes to you upon shipment. It is your responsibility to inspect the product(s) upon delivery and report any damages or discrepancies to us within 3 days from receipt.

5. Returns and Refunds

5.1. We accept returns within 14 days from the date of delivery, provided that the product(s) are in their original condition with all accompanying accessories and packaging. Return shipping costs are your responsibility unless the return is due to our error.

5.2. Refunds will be issued in the original form of payment within a reasonable timeframe after receiving the returned product(s) and verifying their condition.

6. Intellectual Property

6.1. All intellectual property rights, including trademarks and copyrights, relating to our website and its content are the property of their respective owners. You may not reproduce, modify, distribute, or exploit any part of our website without prior written consent.

7. Limitation of Liability

7.1. To the maximum extent permitted by law, we shall not be liable for any direct, indirect, incidental, consequential, or punitive damages arising from your use of our website or the purchase of our products.

8. Governing Law and Jurisdiction

These terms and conditions shall be governed by and construed in accordance with the laws of Australia, United Arab Emirates and Hong Kong. Any disputes arising out of or in connection with these terms and conditions shall be subject to the exclusive jurisdiction of the courts of the respective country.

9. Modifications

9.1. We reserve the right to modify or update these terms and conditions at any time. Any changes will be effective upon posting on our website. Your continued use of our website following the posting of any modifications constitutes your acceptance of such changes.Please consult with a legal professional to ensure compliance with applicable laws and regulations and to tailor the terms and conditions to your specific business needs.