Frequently Asked Questions

How do you purchase an item through ELITA? Begin by browsing our collection or contacting the Private Desk.

About ELITA

What is ELITA?

ELITA is a private-client execution desk for ultra-high-value tangible assets. It operates across sourcing, authentication, transaction coordination, custody routing, resale, and selected financing pathways across categories including watches, collector cars, private jets, superyachts, estates, fine art, jewellery, Hermes, bullion, and motorcycles.

ELITA currently operates through its Australia and UAE entities, supported by an international relationship and execution network. Not every city referenced by ELITA represents a registered operating office.

What is the ELITA Private Desk?

The Private Desk is ELITA's confidential execution layer for qualified clients, family offices, and advisors who need sourcing, sale, custody, financing, or route management without public platform noise. Access typically follows an initial enquiry, mandate discussion, and KYC review.

Buying & Sourcing

How do I purchase assets through ELITA?

All purchases begin with a confidential consultation and KYC review. Once your mandate is clear, ELITA guides sourcing, verification, pricing, settlement, and delivery or custody through the appropriate route. For verified clients with a clear mandate, transactions can sometimes complete within 48 to 72 hours.

Can ELITA source specific items not currently in inventory?

Yes, sourcing specific items is a core service. Whether you seek a particular watch reference, vehicle configuration, aircraft specification, or property in a specific location, ELITA actively searches through global private networks, dealers, collectors, family offices, and industry contacts to locate pieces matching your exact criteria.

Can I view assets before purchasing?

Yes. Private viewings can be arranged by appointment in approved settings depending on where the asset is held and which route is being used. For high-value assets such as superyachts or aircraft, ELITA coordinates inspection visits, sea trials, or route-specific viewings at the asset's location.

What payment methods are accepted?

Wire transfer is the default settlement method. Depending on the asset, jurisdiction, and transaction route, settlement may occur through ELITA-managed execution routes or through approved third-party structures such as escrow, lawyer-led completion, or specialist settlement pathways.

Selling & Consignment

How do I consign an asset with ELITA?

Submit the asset through the online consignment intake or contact the Private Desk directly. ELITA reviews authenticity, market fit, and the most suitable structure: outright sale, consignment mandate, trade, or collateralisation. Fees depend on category, value, and complexity, and are disclosed before engagement.

How does ELITA determine pricing for consigned assets?

Pricing is based on condition, provenance, recent comparables, market demand, and route-specific liquidity. ELITA provides a recommended range using real-time market intelligence and comparable sales data across the global network. Mandate strategy is agreed with the client before placement.

Where will my asset be marketed?

ELITA typically places assets through qualified private buyers, family offices, specialist dealers, and route-appropriate partner channels. Public listing is not assumed and is only used where it fits the mandate. Multi-channel placement (private network, partner platforms, or both) is available.

Authentication & Provenance

What is ELITA's authentication process?

Verification is category-specific. It may include specialist inspection, provenance research, documentation review, serial or hallmark checks, condition assessment, and laboratory work where appropriate. For watches this may involve certified horologists. For vehicles it may involve mechanical and provenance inspection. For gemstones it may involve recognised independent laboratories. ELITA does not knowingly settle transactions that fail verification.

What is an Asset Passport?

An Asset Passport is ELITA's trust infrastructure layer that tracks the complete lifecycle of an asset across 10 pillars: ownership history, provenance, verification, condition, service history, custody/vaulting, valuation, consignment readiness, collateralisation readiness, and resale readiness. Each pillar is scored for readiness and the aggregate determines the asset's commercial status.

Custody & Vaulting

Where are assets stored?

Depending on the transaction route, assets may be held by the legal owner, a consignor, ELITA, or an approved custody facility prior to completion. Storage, vaulting, and release arrangements remain subject to route, identity, compliance, and governing transaction documents.

How are assets delivered or released?

Delivery and release are coordinated through route-specific logistics providers depending on the asset, destination, and risk profile. This may involve secure hand-carry, specialist carriers, bonded logistics, or transport managed through approved external providers.

Financing & Collateralisation

Can I borrow against my assets through ELITA?

Yes. ELITA coordinates asset-backed lending through specialist finance partners for eligible assets that pass authentication, valuation, and route suitability review. Typical eligible categories include watches, high jewellery, fancy diamonds, collector vehicles, fine art, and bullion. Indicative loan-to-value ranges sit around 40 to 70 percent depending on asset class and liquidity.

Where is my asset held during the loan term?

Collateral remains in the custody route selected for the transaction, which may involve ELITA-managed custody coordination or an approved partner facility depending on the asset and financing structure. Risk, release, and insurance arrangements are defined in the governing transaction documents.

Concierge & Support

How quickly does the Private Desk respond?

Concierge requests are usually answered within hours during business periods. Verified and well-defined mandates usually receive an initial response within 24 to 48 hours. Clients with active mandates or larger collections may be assigned a dedicated relationship manager.

Does ELITA work with financial advisors or family offices?

Yes. ELITA frequently collaborates with financial advisors, wealth managers, and family offices assisting clients with alternative asset allocation. Market intelligence, valuation services, and portfolio strategy consultation for hard assets are available within established advisory relationships.

How does ELITA protect client privacy?

Discretion is paramount. All client information is handled with strict confidentiality. Counterparties are not disclosed casually, asset information is shared selectively with qualified parties, and route details are controlled according to the stage of the transaction. All personal data is protected under applicable privacy regulations.

Contact the Private Desk

Available for any enquiry about acquisitions, consignment, custody, financing, or services.

WhatsApp: +61 483 181 818

Email: privatedesk@elita.net

Website: www.elita.net

Registered office: Level 14 / 333 Collins Street, Melbourne, Victoria 3000, Australia